Request A DemoCAPI - A Change Management & Version Control Application for PeopleSoft

Version Control PeopleSoft Application Designer Objects, File and Folder Objects, Functional Configuration Data, DB Objects...
Oracle Application Services

We are not different in WHAT we do but in HOW we do it

Our Oracle services are aligned by industry sector and applications that offer our customers an empowering, streamlined way to maximize their technology and application investment. Whether a client is embarking on a new initiative or looking to upgrade or extend their current application(s), we have the experience and expertise to meet those needs.


mcAMDOIS helps organizations, educational institutions and government administrations generate a formula for optimum performance using Oracle solutions. mcAMDOIS has skilled resources that provide planning, implementation, upgrade and application solutions across the entire suite of Oracle application.

Using our Global Delivery Model, we focus on rapidly improving business performance, minimizing project risk and delivering application assets that are sustainable, affordable and predictable.

mcAMDOIS´s large resource base consists of trained and certified professionals and subject matter experts, who possess rich functional experience, technical skills and domain knowledge is specific industries; in addition to the full lifecycle implementation experience across the entire suite of Oracle applications.

Our Oracle Application Service offerings span the entire spectrum of PeopleSoft, E-Business, Siebel CRM and Fusion CRM application´s lifecycle - from conception to solutions delivery, from maintenance & support to upgrades & enhancements.
Implementation
Whether your organization is deploying PeopleSoft, E-Business Suite, or Fusion application for the first time or rolling out additional functionality, our implementation services are tailored to suit your business requirements.
  • Demonstrate and configure application functionality
  • Customize & extend as needed to meet unique business needs
  • Data conversion and migration
  • Build interfaces to internal and external applications
  • Test, train and deploy
Upgrades & Application Updates
Having completed several number upgrades, we offer a proven approach combined with highly experienced resources for upgrades at the lowest risk. Our mature, thorough, and innovative upgrades to the latest product release allow you to take full advantage of your application investment. We structure the project to leverage your internal capabilities and only staff where it is necessary. Our upgrade solutions range from basic technical upgrade services to complete process re-engineering designed to optimize the new features of the Oracle application release.
  • Upgrade environment to latest versions
  • Demonstrate and configure new functionality
  • Retrofit existing customizations and integrations to the new version
  • Test, train and deploy
  • Onsite and Remote Upgrades and Staff Augmentation
Maintenance and Support
Customer satisfaction is our number one goal and delivering felxible, best-fit maintenance and support solutions for the high-availability, business critical Oracle applications is our business. Most Vendors obsess over their share price; mcAMDOIS chooses to obsess over the customer instead.
  • Post Production Support (on-site, near-shore or offshore)
  • Enhancements, Performance Tuning and Validation
  • Administration and Management
  • Preventive Maintenance
  • Apply Patches, Bundles and Fixes
  • 24x7 Helpdesk Support
Offshore Resource Pool
mcAMDOIS´s resource base at offshore have experience in working with customers on-site and in understanding requirements, implementing them at customer locations. This experience and expertise is brought forward to our research and development centres offshore. This seamless integration approach has helped mcAMDOIS with providing our customers truly cost effective solutions.

We are more efficient in our delivery than our competitors. We boldly offer unlimited offshore consulting at fixed rate. In this model, the risk of time overruns is shifted from customer to us.
  • RICE - Development and Customization
  • Application Administration and Maintenance
  • Process Scheduling and Monitoring
  • L2 and L3 Production Support
Outsourcing-As-A-Service

Outsourcing traditionally has been associated with moving work to low cost regions where a vendor engages staff that work closely with you to deliver the desired business process/outcome/service. In this context the term outsourcing is generally used interchangeably with “staffing”. The scope of outsourcing is however not just limited to staffing. When utilised to its maximum potential, it serves as a mechanism for transferring risk of failure, ensuring standardization of service and delivery, providing flexibility in staffing and overall overhead reduction of operations. It also ensures that your capital is not expended in non-core activities, but can be completely diverted to core business investment.

As the world moves towards the pay-as-you-go model, mcAMDOIS presents to you a comprehensive suite of solutions under our Outsourcing-as-a-Service platform that gives you complete flexibility in staffing, managing, and scaling high – profile teams for your business. mcAMDOIS’s service allows you to engage us at various levels based on your confidence and comfort level with outsourcing. You also get the additional flexibility to combine one or more of these engagement models to support your core business.


 
Staffing-as-a-Service
For projects where you desire a very high level of involvement, our staffing-as-a-service solution allows you get great work done without being saddled down by the cost of hiring high-quality resources.

In true “cloud computing” style, we give you access to our rich roster of technical and domain specialists and senior business executives whom you can contract for a range of short-term and long-term requirements. You pay only for the resources you use, for as long as you need them. Our proven Core-Flex model on engagement gives you the twin assurance of business continuity and flexibility. While the core working group dedicated to you ensures seamless continuity of business, you get full freedom to up or down at will. The end result – a great team working to enhance your business at significantly lower cost.

Managed Capacity
A flexible model of staffing with a predefined upper limit on the overall utilization that allows you to exercise control over your budget – that is the benefit of a Managed Capacity model.

If you have an engagement where the outcome is definite and established, but multiple skills are required at short intervals which cannot be predetermined, then the managed capacity model will work best for you.

With mcAMDOIS, you get all the benefits of Staffing-as-a-Service including the Core-Flex model of engagement – the additional benefit here is that of a stipulated upper limit on your outlay which gives you better control over your budget and allows you to engage a different set of capabilities on a need basis through the course of the engagement

Managed Outcome
Not just a staffing model but an engagement model where you define the outcome and we perform all operational and tactical work towards achieving it – mcAMDOIS’s Managed Outcome model helps you focus on growing your business and innovating to keep ahead of competition, while we provide you with the support that you need to make it happen.

This engagement model ensures that you receive measurable outcomes as defined by you without having to delve deep into staffing, tools or process details. The capacity, methodology, standards and best practices are as specified by you at the beginning of the engagement – mcAMDOIS manages all the essential functions so you get the best outcome with the least operational difficulties. To build and deliver measurable and sustainable business value to our customers – that is what mcAMDOIS’s Managed Outcome model promises

Managed Services
Outcomes that are defined, repeatable and measurable can be outsourced in the form of a Managed Services engagement where you get end-to-end service delivery and we are responsible not only for the outcome, but also for the quality and timeliness of delivery in accordance with the service level agreement.

What you get from mcAMDOIS, is expertise in delivering world-class services in a predictable, consistent and measurable form without having to worry about the underlying details. Whether it is setting up world-class processes, or incorporating industry best practices, recruiting top-notch candidates or utilizing superior tools and technologies to improve productivity, mcAMDOIS offers you only the best on a platter.

As–a–Service
As the world moves towards an industrialized economy, IT outsourcing cannot be far behind. Our unique as-a-Service outsourcing model offers talented people, proven processes and best practices, superlative standards and superior tools and methodologies – all packaged as a standard service – where you only pay for what you consume.

By far the most cost-effective solution for any business seeking to spread its wings beyond its current boundaries, the as-a-Service solution combines the best of all outsourcing models and offers it on-demand – which means you never run out of capacity when you need it the most, you are always assured of the outcome and you are guaranteed a level of service at all times without having to work through the finer details.

Why mcAMDOIS?
mcAMDOIS´s outsourcing extends beyond just staffing. When you engage with mcAMDOIS, we are committed to providing more than a headcount – we share our knowledge, experience and capability. We add value to your business through our transformational thought process, innovative execution and impeccable work ethic.

We respect your ownership of intellectual property, trademark, copyright and any other tangible or intangible assets that you are obliged to share with us and ensure that these are utilized only to get the best results for your business. With mcAMDOIS, you do not lose control over the outsourced activity – you get better visibility and control over it through our measurable, predictable and repeatable service delivery.
Solution Development

So, you recognize that IT is the key to streamlining processes and creating a nimble organization that can quickly respond to market dynamics. However, the success of your technology deployment hinges on your ability to make a series of accurate decisions. What technology platform must you use? Is an off-the-shelf product really a good fit for your IT environment? What about integration, security, and scaling? And does your team have the necessary skills and experience to develop complex software that is as nimble as the organization you are trying to build?

mcAMDOIS gives you the ability to leave these doubts behind and entrust us with your software development requirements. Our proven and robust software development methodologies – waterfall, agile, rapid application development (RAD): our team can flexibly adapt to any software development methodology you would prefer – ensure predictable results that are aligned to your business objectives.


More importantly, as champions of transformational change, we take a multi-dimensional approach to software development. However, rather than a myopic focus on just the mechanics of execution, we allow ourselves to be led primarily by your business objective; accordingly, our decisions around the architecture, choice of platform, technologies, and so on, are driven by the results you aim to achieve. This drastically mitigates the risks associated with conventional software development and assures you of technical solutions that address your on-the-ground business challenges with confidence.

Our Solution Development Services puts focus on applying advanced technology to client business initiatives. We achieve this by working closely with our customers, understanding their needs and using the right technology to forward their business objectives in line with their stated strategy. To this end, our team will assist our customers with the following:
  • Creation and documentation of a cogent business strategy and vision
  • Creation of a technology roadmap that includes prioritized strategic projects
  • Business Process Analysis & Modeling
  • Workflow Analysis
  • Object-oriented Modeling
  • Enterprise Integration Architecture
  • Data Warehousing & Business Intelligence Systems Development
  • Web enabling and mobile computing
  • Application Architecture: Designing, Modeling & Planning
  • System & Application development and support
  • Development of Specific Enterprise Applications Including: ERP, CRM, SCM, Portal, B2B, etc.

Mobile Solutions

mcAMDOIS´s Mobile practice provides mobile application development and porting services that enable customers to experience the benefits of mobility such as instant availability and access, real time integration with dedicated automated devices M2M, GPS systems, SMSC gateways integration, compatibility and integration with the existent information systems, connectivity with GPRS and other locations based services. Our experience includes iPhone/iPad Mobile Application Development, Android Mobile Application Development, BREW Mobile Application Development, Symbian Mobile Application Development, Windows Mobile Application Development and Blackberry Mobile Application Development.

mcAMDOIS´s mobile practice provides our customers with a wide coverage of services:

Mobile Platform assessment and adoption strategies: mcAMDOIS provides Organizations with a complete strategy to guide in the selection, adoption, and configuration of a Mobile Platform that meets current needs and is extensible to cater to future growth

Mobile Application Development: mcAMDOIS provides development services to create a comprehensive suite of mobile applications that allow Field Automation, Customer Support, Help Desk enablement etc.

Mobile Application Testing: mcAMDOIS has dedicated mobile application testing group focussing on testing of mobile applications across various mobile platforms including ios, Android, Windows and blackberry platforms.

Mobile Gateway Services: By partnering with Carriers, mcAMDOIS provides Enterprises with a robust integration solution that enables existing applications to interact with the ubiquitous mobile network.

Migration and Cross Platform Development: mcAMDOIS uses various frameworks such as PhoneGap, Titanium Appcelerator, Rhodesetc to build Web Technology powered native Applications targeting iPhone and Android platforms.


HelpDesk Services

We offer you a help desk outsourcing solution for both Enterprise businesses and small-medium businesses that will:


  • Provide technical support to your population of computer users (or customers).
  • Help you to regain control over your user support.
  • Give you the freedom to focus your IT staff on their core competencies
You can use us to be the first point of contact for your employees and/or customers to handle technical issues, resolve problems, and escalate those things that can’t be resolved at the help desk. You can have a toll-free number, a web portal, one or more email addresses, or CHAT to have your employees or customers reach the help desk.

You can brand the greeting, have our agents answer with your own answer script, and seamlessly integrate the help desk with the other support groups in your organization. You can use the Internet to access our call tracking system, setup notifications, and receive monthly reports that will give you a clear picture of what’s going on with your support from start to finish.
We guarantee our service levels because we get financially penalized if we don’t meet your Service Levels each month. Our predictable, repeatable processes not only bring stability to your environment, but when coupled with guaranteed service levels they lead to distinct improvement in your customer satisfaction levels.

Unlike many of today's top-ranked help desk outsource vendors, who use a one-size-fits-all approach, and have been inconsistent in reaching their contract goals, our relationship management guarantees a flexible contract and help desk service level management that exceeds today's best industry practices.
Salient Components of HelpDesk Service
  • IT Service Desk Support:
    • “Powered up” Service desk
      • Process Automation
      • IT Concierge Services (White Glove Support)
      • Command Centre
    • Specialized Support (Level 1.5)
      • Application Support Desk
      • Mobile Device Management
    • Instadesk
      • A short term desk set up when quick ramp-up of resources is required due to an acquisition, business change, and seasonal/periodical activities to support the business needs.
  • Desk-side support:
    • Onsite Support
    • Remote (L2) Support
    • Parts planning and fulfillment
    • BYOD/HVDS Implementation & Support
  • Desktop Management Services:
    • IT Asset Management
    • Software packaging, testing and distribution
  • Service Management:
    • ITIL Process Implementation
    • Process Management Services
    • Service Desk Tools Implementation
Service Request Flow Diagram
Staffing Services

As full service IT consulting company, mcAMDOIS has the experience and expertise necessary to help your business connect operational and technology initiatives with current and future resource needs. mcAMDOIS will partner with your team to ensure staffing aligns with and drives your business strategy. We assist our customers with acquisition, retention and management of technical and managerial talent. We focus on delivering the best resources in the fastest way possible.


mcAMDOIS offers its customers a variety of IT staffing services across industries, to help increase resources. We can even create project teams, manage recruitment processes and provide human capital management support.

mcAMDOIS Services offers flexible, cost-effective options including contract or temporary professionals for projects as well as permanent, direct positions across the globe. Choose the option that works for you. Our full service approach and extensive use of technology allows us to respond to your specific needs, ask the right questions and identify candidates.

Contract

Our contract staffing services enable companies to fill short-term needs for qualified employees. Companies rely on a staffing services to support upcoming projects, meet seasonal requirements and reduce their workforce during slow periods. Hiring individuals on a contract basis allows each company to maintain proper staff levels and retain the talent available today, while reducing employee related costs.

Contract-to-Hire

By utilizing mcAMDOIS’s contract-to-hire staffing services, companies can benefit from the traditional services a staffing agency offers with the option to hire the employee permanently. A company can observe the employee on the job to determine if he or she is the right fit for the position. After the contract period is complete, the employee can be hired on a permanent basis.

Direct Placement

Adding the right person to your organization is often one of the most critical decision a manager makes. Through our direct placement, you will have the peace of mind knowing the candidate has been fully vetted. mcAMDOIS assumes all responsibility for recruiting and screening candidates so companies can focus on their business. By working with our staffing team, companies rely on professional recruiters with access to a range of recruiting resources to select the perfect employee.

5 Phases of a Perfect Fit - Our Approach
Phase 1. Customer Analysis - We profile your company to understand your business needs and determine the services that will make your staffing process more efficient and effective.

Phase 2. Sourcing - Our professional recruiters quickly identify the most qualified candidates using their industry knowledge and the extensive networks of our staffing team.

Phase 3. Screening - At mcAMDOIS, we get to know each prospect beyond just their resume. We will personally screen candidates by our staffing organization and will conduct both passive and active reference checks. We have options for background checks and drug screening available.

Phase 4. Selection - To complete the hiring process, we ensure all forms, screening and certifications are verified before the employee starts.

Phase 5. Performance Monitoring - We continually monitor our performance and the performance of our employees to make sure you are continually satisfied with our service.

     

What They Say?

CAPI is really a fantastic Change Management and Version Control Application for PeopleSoft. CAPI beats its competitors hands-down…

- IT Manager (PeopleSoft Guru),
A leading insurance company





mcAMDOIS added significant discernible values to our Oracle PeopleSoft Campus Solutions, HCM and Financials modules at our campus in Bangalore, India.

- Chief Finance Officer,
A leading Higher Education Institute





When mcAMDOIS stepped in they were welcomed with a list of issues which covered the complete PeopleSoft HCM Application. Each and every page, record and element was to be reconfigured and redesigned to work dynamic irrespective of date, time and also making sure it fulfills our complete requirements. They did an awesome job of stabilizing the PeopleSoft Application System phasing out all our legacy / third party system. They were also able to quickly have the application integrated with our Oracle Finance Application.

- HR Manager,
India´s first private limited company





Before CAPI it will take us several days to prepare for migrating bunch of changes. CAPI´s release management had helped us to reduce this time taken from 5 days to few minutes.

- Project Manager,
A fortune 5 company





Replaced the existing ACM with CAPI. The total cost of ownership of CAPI is a fraction when compared with the earlier ACM.

- Solution Architect,
A Multi-National Bank

Address

Address:
No. 12, Gandhi Nagar, 1st Street, Selaiyur, Chennai 600 073, Tamil Nadu, INDIA.
Tel (India):
+(91) 44 4625 0021
Tel (USA):
+(1) 347 201 3918
E-Mail:
Website:
www.mcAMDOIS.com